Manappuram Asset Finance Limited recognizes the expectations of its customers with regard to privacy, confidentiality and security of their personal information that resides with the Bank. Keeping personal information of customers secure and using it solely for activities related to the Company and preventing any misuse thereof is a top priority of the Company. In this Policy, personal information means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the Bank, is capable of identifying such person.

This Policy is applicable to personal information collected by the company directly from the customer or through the nidhi company online portals, electronic communications as also any information collected by the company's server from the customer’s browser. Information

The Manappuram Asset Finance Limited collects, retains and uses personal information only when it reasonably believes that it is for a lawful purpose and that it will help administer its business or provide products, services, and other opportunities to the visitor / customer. The Company collects two types of information: personal and non-personal.

Personal Information

Information regarding name, addresses, email addresses, passport number, Income, PAN, details of nominees, etc. For customers enrolled in services provided by Axis, such as online bill payment, personal information about the transaction is collected.

Non personal information

The IP address of the device used to connect to the Bank’s website along with other information such as browser details, operating system used etc. and the name of the website that redirected the visitor to the Bank’s website.

Security

The security of personal information is a priority and is protected by maintaining physical, electronic, and procedural safeguards that meet applicable laws. Employees are trained in the proper handling of personal information. When other companies are used to provide services on behalf of the Nidhi Company, it is ensured that such companies protect the confidentiality of personal information they receive in the same manner the company protects.

Refund Policy

No refund or Cancellation as per policies . Contact crm@maafin.in or 180030020388 for further clarification required (if any).